My account says my business is not VAT registered; what should I do?

This notification generally indicates that an incorrect HMRC account is linked to your InstantVAT account.

To address this issue, please follow these steps:

1. Verify HMRC Account:

• Make sure you are linking the HMRC account that is associated with your business’s VAT registration.

2. Re-link HMRC Account:

• Navigate to your InstantVAT account settings.
• Disconnect the currently linked HMRC account.
• Re-establish the link by selecting the appropriate HMRC account tied to your VAT-registered business.

3. Check VAT Registration Details:

• Ensure that your VAT registration number and business information are accurately entered in your HMRC account.