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Getting started
Features and benefits of InstantVAT
How to sign up and create an account
Exploring the InstantVAT dashboard
Why do I need to link my HMRC account?
How InstantVAT works
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FAQs
What is HMRCs standard process to pay my VAT refund?
How does Adsum’s process differ from HMRC?
What if HMRC are taking longer than usual to verify my VAT refund?
Why have I received less than I submitted?
Why is my refund taking so long?
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Troubleshooting
I've forgotten my login details
I entered the wrong email address
My ID verification was declined
I’ve just submitted a VAT return; why is it not showing yet?
My account says my business is not VAT registered; what should I do?
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